Contact information

At Ceylon Cleo, we are here to assist with any questions or concerns related to your purchase, your order, or the experience we’ve crafted for you. However, if your inquiry relates directly to Shopify—the platform that powers our boutique—you may wish to contact them for support related to your Shopify account (if you have one), checkout issues, or general technical matters.

For these platform-specific inquiries, you may reach Shopify directly through the following avenues:

• Shopify Support Portal:
  Visit help.shopify.com to access 24/7 customer care, live chat, and support articles tailored to your needs.

• Shopify Contact Page:
  shopify.com/contact

• Phone Support:
  Shopify no longer offers general public phone support, but if you have a Shopify account, you may be able to request a call via the Help Center after logging in.

• Community Forum:
  Connect with fellow merchants at the Shopify Community.

Should you have a question about your Ceylon Cleo order, please reach out to support@ceyloncleo.com — where your message is received with the same care and attention as the perfumes we send.